2018 Schedule of Events

Thursday- September 27, 2018

10:00 am
Golf Outing
Location: The Golf Center at Kings Island
10:00 am - 5:00 pm
Exhibitor Set Up
6:30 pm - 9:00 pm
"Tow Show Kick-Off Party"
Come join the fun and catch up with everyone you haven’t seen since last year. Music, Food, Drinks and a Cash Bar. Silent Auction items will be available in the room. Benefiting the Ohio Injured Driver’s Fund
Location: Fallen Timbers

Friday-September 28, 2018

8:30 am - 9:30 am
"Payment Disputes on Towing & Recovery Invoices"
Contract terms and practices for maximizing the odds of full payment.
Atty. Rick Porotsky - Dinsmore & Shohl
Location:Symposium
8:30 am - 5:00 pm
Registration Open
Badges are required
Location: Conference Lobby
9:00 am - Noon
Exhibitor Set Up
(All exhibitors MUST be set up by noon)
9:45 am - 10:45 am
"Simpler, Smarter Dispatching" Smart/Visual Dispatch
One click from the dispatch board that shows all nearby trucks and ALL open jobs, simplified pricing for complex requirements (New pricing factory). Messaging to customers-driver pics and feedback survey.
Jim Shellhaus/Ranger SST
Location: Symposium
11:00 am - Noon
"Towing Industry/Rideshare Industry"
How to make extra money for your business !
DJ Harrington
Location: Symposium
Noon - 3:00 pm
Registration for Beauty, Kids Activities, Holmes
Location: Conference Center Lobby
Noon - 6:00 pm
Exhibits Open
12:15 pm - 1:15 pm
"OSHA" - After an accident occurs
The DO's and DON'Ts
Bill Giorgis/Mike's Wrecker Service - Saginaw, MI
Location: Symposium
1:30 pm - 2:30 pm
"Bedside Manner"
Communication within the Towing Industry.
Kurt Wilson/Scott Aye - Wreckmaster
Location: Symposium
2:45 pm - 4:00 pm
"DOT - Are you in compliance?"
General DOT compliance seminar with Q&A for Towing operators and Owners.
Brian Riker/Fleet Compliance Solution, LLC
Location: Symposium
4:00 pm - 6:00 pm
"Wine and Design"
Women- Come paint with us!
Tickets- $40.00 which includes the (1) 16x18 wood pallet to paint - (1) glass of wine. Apple cider, water, appetizers and a cash bar. Don't forget to bring your ticket.
Location: Northwest Territory
4:15 pm - 5:15 pm
"Is Your Dispatcher Helping or Hurting Your Business !!"
Important proven information for both dispatchers and owners.
Mike Porter/TDR Way LLC
Location: Symposium
5:30 pm - 6:30 pm
“Keeping Pace With Google Changes”
Google’s ever-changing algorithm requires tow companies to constantly update their website, PPC advertising, review strategy, and social media profiles. Learn what Google is looking for this year to drive more cash calls to your business.
Dennis Wencel/Lift Marketing Group
Location: Symposium
6:00 pm
Exhibit Hall Closes
6:30 pm - 7:00 pm
Candlelight Vigil
Honoring Fallen Towers
Location: Outside in front of Conference Center
6:00 pm - 10:00 pm
Lil Towers’ Mater Night
Wear your favorite Mater shirt
Location: Fallen Timbers
7:00 pm - 11:00 pm
80’s Party (Dress like the 80’s)
Music by: 3 Day Rule
Location: Pavillion
8:00 pm - 10:00 pm
Tow411 Meet & Greet
Location: Suite 1055
10:00 pm
Friday’s 50/50 Drawing
Location: Pavillion

Saturday-September 29, 2018

8:30 am - 5:00 pm
Registration Open
Badges are required
Location: Conference Lobby
8:30 am - 10:00 am
"Driving Competition Sign Up"
The Towing & Recovery Association of Kentucky (TRAK) will be hosting a driving competition to test your skills and be recognized for those skills. Please sign up and have fees paid prior to the competition start time.
Location: Pavillion Lot
8:30 am - 11:00 am
Registration for Beauty, Kids Activities, Holmes & Used Equipment
Location: Conference Lobby
9:00 am - 10:00 am
" It's just Insurance, Right?"
How to buy and keep insurance. - Are all policies the same?- How to recover down time on a claim. - What to do when a crash occurs. - What's the future for Tow Truck Insurance?
Hal Kresser/Hal Kresser Insurance Agency
Location: Symposium
9:00 am - 5:00 pm
Exhibits Open
10:00 am - 5:00 pm
"Driving Competition"
The Towing & Recovery Association of Kentucky (TRAK) will be hosting a driving competition to test your skills and be recognized for those skills.
Location: Pavillion Lot
10:15am - 11:15am
"Airbags/Under-Water Recovery"
Jeff Martin/Matt Bartlett - Matjack
Location: Symposium
11:30am - 12:30pm
"Instant Private Property and Police Towing Notifications Through a Universal Website/Mobile App"
Learn how a website and a driver phone/tablet app can greatly simplify and automate all notifications required by Ohio for private property and Police towing. Police Departments will be automatically be notified of the tow eliminating the waiting and wondering if someone sent in the notifications. State BMV searches can be performed from a website (without a BMV account) Subsequent vehicle owner/lien holder notification letters are automatically sent through a website without time consuming trips to the Post Office.
Todd Althouse & Dan Tortorici/Beacon Software
Location: Symposium
Noon - 1:30 pm
W.T.R.A.O. Women’s Luncheon
Featuring: ANSI Fashion Show Tickets $20.00/Lunch/Door Prizes
Sponsor: AW Direct
Location: Fallen Timbers
12:45 pm - 2:30 pm
"Is Your Dispatcher Helping or Hurting Your Business !!"
Important proven information for both dispatchers and owners.
Mike Porter/TDR Way LLC
Location: Symposium
2:00 pm - 4:00 pm
"Celebrating 40 Years by Honoring 40 Leaders"
In honor of our 40th year hosting a trade show, the Towing & Recovery Association of Ohio (TRAO) will honor 40 Industry Leaders. These leaders were nominated by co-workers and peers...
Location: Pavillion
2:45 pm - 3:45 pm
"Engaged Employees are Productive Employees"
DJ Harrington
Location: Symposium
4:00 pm - 5:00 pm
"Towing & Photography"
The importance of proper documentation at the scene of an incident.
Bill Giorgis/Mike's Wrecker Service - Saginaw, MI
Location: Symposium
5:00 pm - 6:00 pm
"Back to Basics" (Three must-have local SEO building blocks)
> Best practices for optimizing business listings
>Why having consistent name, address & phone numbers will improve local SEO
>How proactively collecting and managing the online review process will put your business on the map.
Kaylie Smart/Podium
Location:Symposium
4:00 pm
WTRAO Silent Auction Ends
Location: WTRAO Booth
5:00 pm
Exhibit Hall Closes
5:00 pm - 6:00 pm
"VIP Reception"
(Invitation Only)
Location: Northwest Territory
6:00 pm - 10:00 pm
Lil’ Tower’s Cars Party
Wear your favorite Cars shirt
Location: Fallen Timbers
7:00 pm - 10:00 pm
Miller Customer Appreciation
Demos-Food-Door Prizes
Location: Miller Industries Booth
10:00 pm
Saturday’s 50/50 Raffle
Location: Miller Industries Booth
10:00 pm
LIGHT IT UP….Light Show
Location: Parking Lot

Sunday-September 30, 2018

9:00 am - 2:00 pm
Exhibits Open
10:00 am
Kid’s Mini Rodeo
Location: Rear Patio
12:00 pm
Awards Presentation & Ice Cream Social
Location: Pavilion
2:00 pm
Show Closes

Schedule subject to change
All Seminars are located in the Symposium.
The Symposium is located on the ground floor, halfway between the Conference Center and the Hotel Lobby